Talking pet video not working? Fixes
Updated · Talking Pet App
Failed videos give their credits back automatically, so you can try again with a sharper, closer photo. Not happy with your first paid video? You get a full refund within 7 days. Your videos stay in My videos: on the browser you made them in, or in your account if you signed in.
The video failed
The credits go back to your balance automatically. Most failures come from the photo: try a sharper one, in good light, with the face not cut off.
The mouth barely moves
- Use a closer photo: a small face in a big photo moves less.
- Check the voice: quiet or mostly silent audio gives a closed mouth. Record closer to the phone.
- Side views move less than a face toward the camera.
- One pet per photo, and only your own pet: no people. Very small, blurry or covered faces, and pets photographed from far away, give weak mouth movement. Up to 15 seconds of voice per video.
The voice is cut off
Only the first 15 seconds of a recording or file are used. Trim it so the line you want comes first.
Refunds
Not happy with your first paid video? Email support@talkingpetapp.com within 7 days from the email you paid with for a full refund.
Can't find your video
Made without signing in: it's in My videos on the same browser and device you used. Signed in: use the same Google account, every video is in My videos. Check you didn't sign in with a different Google account.
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